QUESTION 18 2 points Retailers such as Williams-Sonoma that sell products through retail stores, catalogs, and online are examples of O vertically integrated retailers O multichannel retailers. O scrambled merchandisers. dual distributors Ointertype competitors. QUESTION 19 2 points Quantitative assessments of sales performance may be based on output-related measures, such as recruitment, selection, and training of new sales representatives generated. period. selling expenses, profits generated, and emotional intelligence quotient. O dollar or unit sales volume, last year/current year sales ratio, and new accounts Onew lead generation, sales quotas, and sales increases over the previous evaluation O sales calls, selling expenses,
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