Question 1 2 pts
According to the textbook, if a customer is too busy it isrecommended that the professional sales representative:
Network
Book an appointment
Apologize and call back another time
None of these is a viable option for someone who is busy
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Question 2 2 pts
According to the textbook, ________________ is a tactic used bysales professionals to remain relevant to the buyer(s).
Active Listening
Top of Mind
Strategic Prospecting
Word of Mouth
None of these
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Question 3 2 pts
According to the textbook the most common objection is:
Need
Price
Time
All are equally common
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Question 4 2 pts
_____________________ is a process in which the salesprofessional takes proactive steps—at every stage
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