(Answered) : Primary Topic Communication Additional Topics Criticism Discipline Delegation Employee Pro Q30666728

Primary Topic—Communication

Additional Topics—Criticism and Discipline; Delegation; EmployeeProblems and Problem Employees

“I’ve really had it with that Stan Thomas,” said maintenancesupervisor Tom Davis to his boss, Harry Willis, director ofbuilding services.

“What’s wrong?” Willis asked.

“You mean what’s wrong this time,” said Davis. “It’s been onething after another longer than I care to think about. This timeI’d call it insubordination. He refused to clean up the scraps andleftover construction material behind the new business office whenI told him to.”

“A direct refusal of your direct order?”

“Not right away,” said Davis. “First I put it in the form of arequest, but he started making excuses about