2 Impact Factors Assess Impact Factors Analyzed Opportunities Change Innovation Business E Q34196441

2. Impact of Factors: Assess the impact of thefactors you analyzed on opportunities for change and innovation inthe business environment of The Banking Industry, Bank ofAmerica

Expert Answer

The factors which are creating an impact on opportunities forchange and innovation in the business environment of BankingIndustry :

• Customers are becoming more tech-savvy : Aspeople are becoming more tech-savvy and use smart phones in everysphere of life, digital banking has gained much popularity. Peopledo all the business transactions through digital app and netbanking.
• High level of frauds and forgery in the bankingtransactions : Technology has its own pros and cons.Increased usage of digital banking
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