C1. Explain the role of communication in conflict management and prevention and propose effective strategies for conflict resolution. (10marks) Page 8 of 9
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Answer:
Role of communication in conflict management:
Communication has a important role in conflict management.Poor communication will lead to misunderstandings and eventually leads to conflict.
-Communication should be clear and straight forward so that the other person can understand our thoughts
-Coflicts among individuals arises when they feel neglected or left out.So Donot ignore the person and better be transparent to avoid conflicts
-Communication must be done at common platforms so that everyone gets the same picture and this
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