B1. Define the elements of interpersonal communication and assess the impact of technology on the communication process (5 marks)
Expert Answer
Interpersonal Communication:
The interpersonal communication is a process involves in the exchange of information and message between two or more person.
Elements of interpersonal communication:
The gestures can be identified through body language, eye contact etc, so the express on feeling towards particular situation can be examined and that is said to be a nonverbal element of interpersonal communication.
In the verbal element, the language, word choice, grammar etc plays a major role to increase the quality of the communication through clarity
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