(Answered):Responds To Student . . . .

Question Description

1. Response #2 is an improvement over Response #1, because it is more positive in tone. Justin Improved uses language that assumes a sense of professionalism whereas Loren Lackluster responds to Todd Riley as if she has personally rejected his application as opposed to it being a legality.

2. Response #3 is am improvement over both #1 and #2, because the language is straightforward and the tone is positive. Paula Persuader is responding for the most part in a professional manner. In all business writing, tone is just as important as the message being conveyed. Jameson (2009) states that