Zifty.com is a pick-up and delivery service in Atlanta, Georgia.Customers place orders via the Zifty.com website for food fromlocal restaurants and for DVDs, personal care products, medicines,etc., stored in the company warehouse. The video features companymanagers and a delivery driver who discuss Zifty’s management andcommunication styles. The video provides an excellent discussion oforganizational communication. Zifty.com has a very informalcommunication system, which encourages internal information to flowupward as well as downward. The company also demonstrates a programof excellent customer service based on frequent communication withits customer base.
- Describe the many roles of Zifty.com managers as discussed bySarah Bellamy and Dylan Kight
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