In her TED talk, Celeste Headlee poses the question, “Is thereany 21st-century skill more important than sustain sustained,coherent, confident, conversation?” Headless draws a lot ofparallels between interviewing people and knowing how to hold agreat conversation. When your job hinges on how well you talk topeople, you learn a lot about how to have conversations — and thatmost of us don’t converse very well. Celeste Headlee has worked asa radio host for decades, and she knows the ingredients of a greatconversation: Honesty, brevity, clarity and a healthy amount oflistening. In this insightful talk, she shares 10 useful rules forhaving better conversations.
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