<br/><img src="https://media.cheggcdn.com/media%2Fdb8%2Fdb89720a-95f8-464e-996f-5d49b00559c3%2Fimage" alt="Question 4 3*2-6 Marks A) What is the difference between customer expectations and customer needs? B) What is the difference between service value and service quality?" aria-describedby="j1t"/>Question 4