Jacket Frenzy is a small clothing manufacturer, specializing increating custom, one-of-a-kind jackets. They
exclusively sell their product through their online store.
Jacket Frenzy is run by a team of three staff members: April,Beatrice, and Claudia.
April and Beatrice work together to manufacture jackets. Claudiamanages orders, sales and delivery.
Jacket Frenzy receive requests through their online store, andClaudia responds with a quote, after
consulting with a member of the manufacturing team. If the customerconfirms their order, April and
Beatrice manufacture the ordered products, and Claudia organizesdelivery.
Currently, the process for generating a quote is entirelysubjective, based on the requested material and
jacket size. Staff members quote an amount based
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