Chemist Service group is a chain of chemist stores. It employsmore than 8,000 staff members distributed over 500 retail storesnationally and been growing at a rapid rate.
Chemist Service stores are selling health products in stores andonline, and preparing medication prescribed for patients as well.Therefore, the business deals with two types of customers: thecustomers who purchase products either in local stores or online,and another type is the patients who need prescribed medicationseither occasionally or regularly. Those patients can only makepurchase in a local store.
Each store is made up of two divisions as follows:
1. Serving patients by preparing medications; givingpharmacological information to
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