Case Study/Background Info – Part 2
Initial analysis reveals that System Actors inSGD Online Tour Booking System include:
• Online Customer
• Company Staff
Initial analysis also reveals the following use casescenarios
Customer scenarios:
Search items/products and place orders
A customer visits the SGD web site; he/she canthen search for an item based on several criteria (e.g. category,price etc.). If suitable result(s) found, the customer could selectan item and be provided with details of the item includingcategory, price, availability, descriptions, photos etc.
If the item is available for order, the total cost of the itemis supplied to the customer, and the customer confirms the orderfor which
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