B&B, Inc. Was established in 2017 in as a wholesale supplierof automotive parts, tools, and equipment to other outlets andofficial machine shop in Easton metropolitan area. Over the yearsthey have expanded their operations to serve customers across thenation and now employ over 200 people as technical representatives,buyers, warehouse workers, and sales and office staff. Mostrecently B&B has experienced fierce competition from the largeonline discount stores such as Amazon and Alibaba Supply. Inaddition, the company is suffering from operational inefficienciesrelated to its archaic information system. B&B’s revenue cycleprocedures are described in the following paragraphs.
B&B’s sales department consists of 17 full –
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