Sharp Discounts Wholesale Club has two service desks (call themA and B) with one server at each desk. There is one desk at eachentrance of the store. Customers arrive at each service desk at anaverage of one every six minutes following a Poisson distribution.The average service time at each service desk is 4 minutes percustomer following the exponential service distribution.
- How many customers, on average, are at service desk A, eitherbeing helped or waiting in line for service?
- How much time does a customer spend at service desk B waitingfor help?
- Looking at service desk A, on average, what is the probabilitythat
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