Recommend Increase Customer Retention Summarize Key Points Support Recommendations Selecte Q34220203

Recommend how to increase customer retention and summarize keypoints to support recommendations for the selected company of CignaHealth Care.

Expert Answer

Customer satisfaction is the key to the success of any business.A satisfied customer is more likely to buy your products/servicesagain than an unsatisfied customer. therefore, it is the number onemethod to retain customers and to maintain their interests in yourcompany. there are many other ways you can retain customers. Someof these are:

1. Treat your employeesfairly – this may seem weird that in order to retaincustomers, you have to treat the employees fairly. but it is apractical method. when you treat