QUESTION 10
When an individual initiates a conflict resolution using acollaborative style, the last step in responding to conflictresolution is to
create a new plan using the XYZ model.
provide alternative solutions.
have each party state his or her complaint using the XYZmodel.
make an agreement for change.
Expert Answer
In the collaborative style of conflict resolution, win/ winsituation for the parties involved is the outcome desired. Variouspossible alternatives are explored and the one which benefits boththe parties is selected after the mutual agreement.
Therefore, the last step would be
provide alternate solutions