Q4) Identify five examples of technology’s impact on services.Specifically, identify one of
these that has led to labor cost reductions. Discuss briefly.Can you add an item, not identified in the textbook, to thislist?Q5) What is the purpose of aggregate planning? Describe somedemand and capacityoptions for implementing plans.6) Ifa service firm were to attempt a pure level strategy foraggregate planning, shouldits level of output be at average demand, peak demand, orminimum demand?
Expert Answer
ans 4=
- IoT– Several sensors are linked to the internet,facilitating actual-time, remote monitoring. Conventionally anengineer has had to go on site to record a measurement and relaythis info to a
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