How does an organization ensure that the language ofcommunication is aligned with the desired change within theorganization? What are the important considerations that anorganization needs to consider in communicating a changeinitiative? Does the communication and language need to differ forinternal versus external audiences?
Expert Answer
In particular, there are four questions that need to beconsidered when organization needs to initiate a change:
- Why do we need to change, and why now? What are theimperatives driving this change? Why is the previous strategy nolonger good enough? Where on the P&L are we feeling, oranticipating, pain? Are you sure you want X to change,even
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