a memorable serviceexperience. One good AND one bad. What made it a good or badexperience? Did you tell others, if so, how, social media orface-to-face? Have you gone back?
Expert Answer
Little details that customers notice, and that makes them feelgood about not only making the purchase or received service, butgetting the service from you, is a significant part of the overallcustomer experience. Below are few factors that make memorableservice experience counts : Attentiveness- even the tiniest scraps ofinformation can be observe or discover about a consumer to provideexcellent service for an example, f you happen to mention whenmaking a
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