You are the manager of the patient transport department at ahospital, and recently the radiology department has voiced aconcern over the late arrival of patients for their radiologytests. You have pulled the transport log for the last week toinvestigate (Ch04Problems. xls file, Transport Log tab). Preparetwo check sheets: (a) prepare a process distribution check sheet todocument how late arrivals have been and (b) prepare a defectfactor check sheet to determine if late arrivals are due to anyparticular transport employee. Discuss your findings.
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