How can you make sure the feedback/survey information you areusing is accurate and useful? If you have any hesitation at all,what steps should you take to validate the information?
Expert Answer
Q.1) Considering the following factors will ensure that theinformation is accurate –
1) While constructing the survey questionnaire/form, questionscan be inserted for cross checks, parity of the answers of thesequestions will ensure they are correct.
2) Comparing the result with latest trend. For example, in asurvey it was resulted that in specific area, customers mostlyorder a particular product online. It could be check from retailoutlet sales figures and online orders.
3) Questions in
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