It is very difficult to implement strategies successfullywithout a sound infrastructure and systems to support businessoperations. Evaluate the steps taken by SWA to assure that suchstrategic support is part of their operational profile. Has SWAgone far enough in their support matrix to protect both strategiesand business operations? Why or why not? (Text: Crafting &Executing Strategy, 2018 – Thompson, Peteraf)
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