When determining root causes of inefficiencies in a process,Toyota uses either the “PDCA” or “Five-Why Analysis” tools butnever both tools together.
Question 11 options:
TrueFalse
Expert Answer
False. PDCA and 5-Why analysis both are/can be usedsimultaneously. While PDCA works around improving the process initerations and 5-Why analysis works by going to the root cause ofthe problem. Using both of them simultaneously will enhance processof problem solving.