Of the conflict management strategies listed below, whichusually lead to a permanent solution? (Select the best fouranswers)
A.
Smoothing
B.
Forcing
C.
Compromise
D.
Confronting
E.
Avoiding
F.
Negotiating
Expert Answer
1. A. SMOOTHING
C. COMPROMISE
D. CONFRONTING
F. NEGOTIATING
ALL THE ABOVE CONFLICT STYLES ARE USEFUL IN THIS CASE.
Since smoothing and compromise style focus on the interests ofboth parties, negotiating and confronting allows us the ability tocome to an agreement that would not be possible by forcing asolution or by avoidance, especially if the stakes are high.