Chapter 1
1. Briefly describe the terms operations management andsupply chain.
5. Briefly discuss each of these terms related to the historicalevolution of operations management:
a. Industrial Revolution
b. Scientific management
c. Interchangeable parts
d. Division of labor
15. Explain the term value-added.
Expert Answer
1) Operations management relates to management of processeswhich produces goods or provides service to the customers. It isthe internal part of the organization and deals with convertinginput information or material to final service or goods. Example:The Operations Management for a consumer goods company will be attheir manufacturing plant and will take support from Quality alsofor checking product conformance.
Supply chain is a much
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