Asian Individual Speaks Heavily Accented English Applied Position Customer Service Clerk P Q34245627

An Asian individual, who speaks heavily accentedEnglish, applied for the position of customer service clerk. Theposition required the clerk to deal with over 50 angry,English-speaking customers per day by telephone. Despite his goodqualifications, the employer rejected his application and wassubsequently sued by the applicant claiming national origindiscrimination. The employer held that the ability to effectivelyspeak English was necessary to do the job. Did the employer violateequal employment opportunity? What laws or statutes did theemployer use in theirdefense?        

Expert Answer

In the given case, the employer is not wrong as the claims ofthe violation of equal employment opportunity by the individual areunmeritorious