Question Description
This assignment uses the data file Telco Extra CSUGlobal.xls (linked under Module 8: Portfolio Project on the modules page) This data file concerns a telecommunications company’s efforts to reduce churn in its customer base. Each case corresponds to a separate customer and records various demographic and service usage information. The data file contains the data on about half of the customers of the company, selected at random. In order to maintain the privacy of the customers, the identifying information (specific address, Social Security number) was stripped out.
The income data was purchased from an outside vendor. The telecommunications company
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