Question Description
The Painted Paradise Resort and Spa has been investing in advertising using different media. When guests check in, the employee asks them how they heard about Painted Paradise Resort & Spa. Based on the customer’s response, the employee then notes in the system either magazine, radio, television, Internet, word of mouth, or other. Since almost every guest is asked, the number surveyed represents a significant portion of the actual guests. The past year’s data is located on the GuestData worksheet. Every time a guest answers the question by mentioning an advertising source, it is considered a guest result.
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