When companies begin to focus on quality management (e.g. TQM, six sigma) which cost of quality is most likely to inccrease?
A.
Internal failure
B.
Prevention
C.
Appraisal
D.
External failure
Expert Answer
The correct choice is B
Explanation : – Quality management focuses on the elimination of waste and avoidable costs and aims at a reduction of the production cost as a whole. Thus the cost of prevention increases.