What is an intangible product? What are some intangible products that the hospitality industry sells to their customers? Give at least three examples of intangible products.
Expert Answer
An intangible good is a product that has no physical form, like that of a physical good and it can only be experienced and not feel the product.
Technology goods such as video streaming services from Netflix, downloadable music, etc. are all examples of intangible goods.
Three examples of the intangible goods related to hospitality industry are as follows:
Customer Experience – The entire customer experience that the customer feels at the hospitality player
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