was SIGNODE correct in attacking the cultural issues first?
Expert Answer
As the employees are the pillar of any organization, the first decisions that should be taken are regarding making employees responsible regarding their tasks. The organizational objectives and individual objectives should be aligned in which internal problems which are the people problems should be taken care of. After assessing the problems, they found problems with communication, low sales force morale, less knowledge on profit implications etc. the customer service was also deteriorating. Signode was trying to give emphasis to people so that they can get higher levels of
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