Using the data in the chart below
What day of the week is the busiest?
What day of the week is the slowest?
Number of Customers Showing Up at the Salon
Week
Day of the Week
Customers
1
Monday
106
Tuesday
104
Wednesday
102
Thursday
104
Friday
106
Saturday
88
Sunday
102
2
Monday
116
Tuesday
100
Wednesday
89
Thursday
92
Friday
113
Saturday
84
Sunday
86
3
Monday
112
Tuesday
104
Wednesday
92
Thursday
96
Friday
108
Saturday
89
Questions
What operational ideas would you suggest (at least a paragraph) to service high demand days. For example change a process, add a process, etc.)
Expert Answer
Computing average customers for each day of the week as:
Day of the Week Week 1 Week 2 Week 3 Average
Monday 106 116 112 111.33
Tuesday 104 100 104 102.67
Wednesday 102 89 92
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