Course Solutions Uncategorized (Answered) : True or False? Why? TV monitors in waiting areas of car repair shops are one way to reduce the amount of elapsed time that cu

(Answered) : True or False? Why? TV monitors in waiting areas of car repair shops are one way to reduce the amount of elapsed time that cu

True or False? Why?

TV monitors in waiting areas of car repair shops are one way to reduce the amount of elapsed time that customers spend waiting for repairs.

Expert Answer


True. Uninformed wait gets reduced when you focus your attention from waiting to something that is distracting and can be enjoyed. Watching TV is one such thing, which draws your attention from the peril of wait. Uninformed wait is more troublesome when you have nothing to pass your time. Hence TV monitors, although can’t reduce the wait time, help lessen the effect of the wait on the individual.

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