Course Solutions Uncategorized (Answered) : The sociotechnical perspective is also referred to by the acronyms TOP or TOM. These stand for Technology, Organization and Manage

(Answered) : The sociotechnical perspective is also referred to by the acronyms TOP or TOM. These stand for Technology, Organization and Manage

The sociotechnical perspective is also referred to by the acronyms TOP or TOM. These stand for Technology, Organization and Management/People. At its simplest, this a perspective meant to be applied to the systems that use tools. In our case those tools are information technology and the systems are digital. Using this perspective allows us to examine systems holistically and as interworking components.

Examples of Technology components are:

PCs

Mobile devices

Networks

Infrastructure

Data

Examples of Organizational components are:

Policy/rules

Procedures

Culture

Partnerships

Examples of People/Management components are:

Management practices

Employee empowerment

Employee training

The success of a system or the acquisition/implementation of a system depends upon matching the solution to the problem or desired outcome.

For example,

OR

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