The sociotechnical perspective is also referred to by the acronyms TOP or TOM. These stand for Technology, Organization and Management/People. At its simplest, this a perspective meant to be applied to the systems that use tools. In our case those tools are information technology and the systems are digital. Using this perspective allows us to examine systems holistically and as interworking components.
Examples of Technology components are:
PCs
Mobile devices
Networks
Infrastructure
Data
Examples of Organizational components are:
Policy/rules
Procedures
Culture
Partnerships
Examples of People/Management components are:
Management practices
Employee empowerment
Employee training
The success of a system or the acquisition/implementation of a system depends upon matching the solution to the problem or desired outcome.
For example,
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