Strategic Case: Fresh Air Sports, General and SpecificGoals
Consider the scenario below, and answer the questions thatfollow.
Fresh Air Sports Rentals began eight years ago in a southernCalifornia beachfront hut where Woody and Sandy Belmont rented outfat-tired cruiser bikes to tourists. Business was good, and after ayear, Fresh Air customers Fresh Air customers could also rent avariety of other outdoor gear, including surfboards, mountainbikes, and paddleboats.
Over the years, Fresh Air has grown into a network of 18locations throughout the western United States and Canada. Thecompany is big enough now that name recognition is feeding thebusiness: Customers who have rented from Fresh Air
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