Question Description
After consulting with the manager, you decided to monitor two variables to improve the processes in the small medical office:
- Time it takes since the patient checks-in until the patient checks-out
- Number of patients in the waiting room
Now that you have completed the statistical analysis of the data collected, you have to design the control charts that will be used to monitor the process performance with the two selected variables.
You will use the same initial data collected for these two variables that the manager provided previously.
Your third assignment is to design the appropriate control charts to monitor these two variables.
Present
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