(Answered) : Six Sigma Exam 1 Kano Model Sort Requirement Would Fire Escapes Hotel Expected B Wanted C Q34203932

Six Sigma Exam

1. In the Kano model, what sort of requirement would the fireescapes in a hotel be?A. ExpectedB. WantedC. Not a customer requirementD. Exacter /Delighter2. Which of the following is the key objective of a six sigmaproject?A. Developing a matrix to understand the how’s and what’s of aproblem processB. Developing detailed control charts for opticalprocessesC. Reducing investment costs while improving output qualityreducing variation in critical processes3. Special cause variation:A. Can only be eliminated from a process by fundamentallychanging the processB. Happens so often, t is difficult to separate from therandomly occurring common cause variationC. Has an assignable cause we