(Answered) : Showtime Sound Lighting Ssl Inc One Three Small Businesses Owned Tom Smith Ssl S Line Busi Q28920678

Showtime Sound & Lighting (SSL) Inc. is one of three smallbusinesses owned by Tom Smith. SSL’s line of business is centeredon providing services for the local entertainment industry as wellas other organizations such as civic groups and churches in need ofsupport for large gatherings. SSL’s services range from simple DJservices to rental and sale of audio, video, and lightingequipment. Support may be provided on either a continuous or aone-time basis. SSL has noticed a progressive decrease inproductivity, which Tom attributes to an inefficient informationsystem, duplication of data in the business processes, and poortime management. SSL has experienced a booming business