- Select a situation in your life, use whatever “marketresearch” techniques are appropriate, and define a set of customerattributes for the situation. Examples to get you started are asfollows: purchasing textbooks for the term, registration at a newcollege, getting your car fixed, going on an internationalvacation. For each situation,determine a set of technical requirements. Do not repeat yourclassmates’ situation.
- Prepare a Design Failure Modeand Effects Analysis (DFMEA) for a situation from your ownexperience. Clearly explain and justify your choices for theseverity, likelihood, and detection ratings. Define the effect ofthe failure on the customer, potential causes, and correctiveactions. Do not repeat your classmates’situation.
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