Here’s a case about Ranek, Inc. What actionto you recommend that Marciatake?
“Those WR93 castings you ordered from Roberts are no good,Marsha. They are too short by a substantial margin, so I have nochoice but to reject the whole batch. What do you want me to dowith the?”
“Just hold on to them for a while, Frank, ‘til I find out what’sgoing on here. I will get back to you shortly.”
Marsha Dinsmore, buyer at Ranek, Inc., had just received the badnews from Frank Wild, head of quality assurance at Ranek regardingthe 172 aluminum castings she had ordered for the first assemblyrun of
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