Recall the Augmented Reality Exercise System (ARES) scenario:Scott Essex sat at his desk looking through the roster of employeeshe managed. As he flipped through the pages, he felt a sinkingfeeling in his stomach. Upper management had directed him to cuthis team of software developers by nearly 75 percent. Thisdirective came as a result of a recent initiative to reduce costsby outsourcing IT department projects. As he flipped back and forthbetween the pages, Scott didn’t know how to identify whichemployees to retain and which employees to let go. All theemployees brought value to the team—if they didn’t, Scott wouldn’thave hired them
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