You’re the operations manager at a regional hospital and yourmanagement has set the goal that no one should wait more than 3minutes to see a nurse in the Emergency Room. You’ve collected 40samples of the average wait times at five different times duringthe day over 40 days as shown below. a. construct an x-bar chartfor this data. Is the process in control? b. using 3 minutes as theupper tolerance limit and zero as the lower tolerance limit,calculate the process capability statistics ( Cp, Cpk, Cpu andCpl). Is your process capable of achieving management’s goal, basedon the data? c. What percentage
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