Ranga Ramasesh is the operations manager for a firm that istrying to decide which one of four countries it should research forpossible outsourcing providers. The first step is to select acountry based on cultural risk factors, which are critical toeventual business success with the provider. Ranga has reviewedoutsourcing provider directories and found that the four countriesin the table below have an ample number of providers from whichthey can choose. To aid in the country selection step, he hasenlisted the aid of a cultural expert, John Wang, who hasprovided ratings of the various criteria in the table below.
The resulting ratings are
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