question 2 of 52 ) Question 2 5 points Save Answen Why is the role of the customer even greater in driving the service supply chain than it is in a manufacturing supply chain?
Expert Answer
In service industries the customer connects directly with the supplier. Behaviours and demand of customers varies from each other which impact the end product in terms of quality, relevance, precision, etc. A businesses competitive advantage is depicted from each action that a business performs, and these actions must provide its worth to the end customer and to the business through superior service or
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