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Suppliers play a massive role in a company’s supply chain andprocesses. When a firm uses lean management, the timing of thesuppliers becomes critical. A supplier can surely undermine afirm’s lean process if their delivery reliability is poor or ifthey deliver too much product at one time. This would create wasteand “a key component of the Lean philosophy is a never-endingeffort to eliminate waste” (Bozarth & Handfield, 2016, p. 411).One way in which a supplier could improve a firm’s lean efforts isby having delivery reliability & flexibility when product isneeded and working in close
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