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Total Quality Management (TQM) is a business management strategyaimed at embedding awareness of quality in all organizationalprocesses. TQM has been widely used in manufacturing, education,call centers, government and service industries, as well as NASAspace and science programs. If you are looking at the area of TotalQuality Management for your operations dissertation, the followingtopics may be useful:
-Is Total Quality Management enough for competitiveadvantage?
-show meaning of Evolution of quality: First fifty issues ofproduction and operations management.
-talk about Practices of TQM in today’s environment.
explain TQM: influence of information technology.
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