Please help
Carol Greely had been a registered nurse for 25 years and a nurse manager for more than 10 years when she was asked to take over as nurse manager of a particular medical/surgical unit known throughout the hospital, none too affectionately, as the “hot seat.” Although she had heard a few things about this floor, because of the size of the hospital and her recent assignment in a relatively removed area, Carol had little information about why the hot seat was so designated. After three months on the job, however, Carol had formed some strong opinions regarding the bases
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