Identify some productivity challenges a service-oriented organization faces compared to a traditional manufacturing firm. Use Kennesaw State University and a poultry processing plant or a textbook manufacturer to illustrate the challenges.
Expert Answer
A service oriented organisation is the one which provides service to people . There will be many expectations from this and the resources available will never be sufficient to satisfy everyone whereas a normal manufacturing firm has specified goals and if budget is available , getting resources is not a problem. For example if we take Kennesaw state university , apart form money they need resources,
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