Identify any one dimension of product quality. Define and illustrate by identifying and discussing a real-world brand. Be sure to write not less than two complete sentences as your response.
Expert Answer
According to Harvard Business Review, there are 8 dimensions of quality product which are: 1)performance 2) Features 3) Relaibility 4) Durability 5) Servicability 6) Asthetics 7)Percieved quality 8) conformance.
Let’s take an exmaple of Honda Civic car.
Performance: It refers to the those attributes/features of a product that can be measured in relation to their operating attributes. For example: if Honda Civic is measured for its performance, we would
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